Tax Matters, El Paso

5

About

Tax Matters brings calm, clarity, and control to complex tax situations. Since 1988, we’ve guided individuals, families, and business owners through tax uncertainty by clarifying their position, outlining every option, and mapping a clear path to resolution. Rather than only filling forms or haggling over balances, we dig into the full story behind each case, correct what must be corrected, and design a strategy that reflects the client’s actual circumstances. Our work rests on nearly four decades of hands-on tax experience, direct, nonjudgmental guidance, careful review of prior returns and records, IRS representation when appropriate, and ongoing support after resolution.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters brings calm, clarity, and control to complicated tax situations. We help clients understand where they stand, identify every available option, and follow a clear path toward resolution.
How long has Tax Matters been in business?
Tax Matters has been serving clients since 1988. We draw on nearly four decades of hands-on tax experience in addressing complex issues.
Who does Tax Matters serve?
We work with individuals, families, and business owners facing tax problems. Solutions are tailored to each client rather than using a one-size-fits-all program.
Do you only prepare tax forms or negotiate balances?
No. While we handle forms and balances as needed, we go further by examining the full story, correcting what needs correction, and building a strategy around the client’s actual circumstances.
Can Tax Matters represent me before the IRS?
Yes, we provide representation before the IRS when appropriate. Our process includes careful review of prior returns and underlying records to support that representation.
Will you continue to help after the immediate issue is resolved?
Yes. Tax Matters offers ongoing support after the immediate problem is resolved to help clients maintain clarity and control over their tax matters.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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